Retailer Support Manual

Easily Search the RSM: 2 WAYS

Press CTRL + F and type in what you are searching for and hit enter (Windows PC, Chromebook, Linux system) or press Command + F (Mac).
For an index of RSM sections and subsections, click the Document Outline icon or Bookmark icon. This allows you to jump to your preferred section.

RSM Tips:

To print: Click the Download button and then click the Print button.
Download the RSM into a PDf version that does not require the internet. Note: If you do this, it is advised to re-dowload the PDF often as RSM information consitently changes.
STIHL Catalogs & UPC Code Book tabs available.

CATALOGS
2025 Full Line Catalog
2025 Full Line Mini Catalog
2025 Full Line Battery & Electric Catalog
2025 Product Information Guide (PIG)
2025 Commercial Construction & Landscaping Catalog
2025 Wheeled Goods Catalog
2025 Pocket Pricer
2025 Specialty Tools, Spare Parts & Sprockets Price List
2025 Retail Advantage Brochure
Bar and Chain Catalog
Competitive Guide Bars Reference Guide
STIHL Trademarks
STIHL Product Liability Guidelines - updated March 2025
STIHL Warranty Policy Manual
STIHL Internet Policy
Basic Elements Corporate Design Book

Updated RSM Pages
Changes made in the digital Retailer Support Manual are listed below. Take note of the change dates below, and be sure to use the most recent date.

Battery section - Pg 7 - removed SEA 20 P Promo - 5/20/25
Industrial and Accessories section - Pg 1 - TS700 NLA - 5/15/25
Lawn and Garden section - Pg 5 - WSL item - 5/8/25
Chainsaws and Accessories section - Pg 1 - WSL item - 5/8/25
Chainsaws and Accessories section - Pg 2 - MS 462 part number update - 5/7/25
Industrial section - Pg 2 - added mounting kit - 5/2/25
Bar, Chains section - Pg 3 - guidebar price change - 5/1/25
Industrial and Accessories section - Pg 1 - TS800 NLA - 5/1/25
Battery section - Pg 9 - RMA 460 to RMA 348 - 4/30/25
Lawn and Garden section - Pg 7 - Mulching kit part # update - 4/24/25
Lawn and Garden section - Pg 3 - FB131 marked WSL - 4/23/25
Zero-Turn section - Pg 3 - Price change - 4/21/25
Battery section - Pg 9 - RM/RMA financing added - 4/17/25
Lawn and Garden section - Pgs 7,8 - RM/RMA financing added - 4/17/25
Battery section - Pgs 6, 10 - Promo added - 4/15/25
Bars, Chains section - Pg 5 - Carving bar updated - 4/15/25
Zero-Turn section - Pg 4 - Updated freight - 4/15/25
Oil Chemicals section - Pg 2-7 - Case prices and single bottle part numbers added - 4/15/25
Lawn and Garden section - Pg 7 - Product added - 4/10/25
Zero-Turn section - Pg 4 - Updated terms - 4/7/25
Protective Apparel section - Pg 4 - NLA items/new items - 4/7/25
STIHL Catalogs Page - update STIHL PLG - 3/27/25
Lawn and Garden section - Pg 28 - price fix - 3/20/25
Lawn and Garden section - Pg 7 - Products added - 3/10/25
Battery section - Pgs 1,13,14 - Products added - 3/10/25
Lawn and Garden section - Pgs 7, 9 - Promo start date updated, product image change - 3/3/25
Battery section - Pgs 9,13 - New RMAs added - 2/28/25
Lawn and Garden section - Pg 7,11,27 - RM policy update, products added - 2/28/25
Oil Chemicals section - Pgs 2,3,6 - Price updates - 2/28/25
Bars, Chains section - Pg 3 - New products coming soon - 2/28/25
Protective apparel section - Pg 11 - Price decrease - 2/28/25
Battery section - Pgs 1-12 - Promo and new RMA added - 2/3/25
Zero-Turn section - Pgs 1-4 - Price updates 1/24/25
Industrial section - Pg 2 - Note added to image - 1/24/25